Online Workshop • April 23 • 9am – 12:00pm Pacific Time

photos of Mobile PhonesRegistration is open for our April event. We sold out the March event with over 100 registrants.  

Smartphones have sparked a huge, new software segment – the mobile app. They have also changed how traditional desktop software is being designed and developed. This creates an important pair of questions for user assistance professionals: What is our role going forward in mobile and how can we prepare to take that on? User Assistance does have a role in supporting mobile apps. As the mobile market continues to expand, this is becoming the next frontier for user assistance professionals.

This half-day, online workshop is designed to provide an introduction to key topics and also to foster discussion on the best ways to design UA for this new paradigm. As the mobile market continues to expand, this is becoming the next frontier for user assistance professionals.

Topics covered include:

  • User Assistance in a Mobile World
  • Getting Started with Mobile Development
  • Designing for Mobile User Assistance
  • Creating Helpful Words and Images
  • Browser-based Help
  • iOS, Android, Windows Phone and Web Apps
  • Integrating with Other Types of User Assistance
  • Considerations for the iPad and Tablets

Joe Welinske, Instructor

cartoon of JoeJoe Welinske specializes in helping your software development effort through crafted communication. For over twenty-five years, Joe has been providing training, contracting, and consulting services in user assistance. Joe recently published the book, Developing User Assistance for Mobile Apps. He also teaches Content Authoring for Mobile Devices at Bellevue College and Mobile UA at the University of California Silicon Valley Extension.

Registration

The price is just $49 for the three-hour session. There will be two fifteen-minute breaks.

Registration includes an ePub copy of the book Developing User Assistance for Mobile Apps, PDF copies of slides and handouts, and streaming access to a video recording of the workshop. The workshop uses the GotoMeeting web-based service with VOIP and phone access.