UX Design Essentials in Seattle

Posted by on Apr 17, 2014 in Announcements |

Everett McKay is holding his next UX Design Essentials at the Hyatt House in Redmond on April 28 – 30. This 3-day course presents the essential tools, techniques, and principles that software professionals—developers and managers especially—need to design UIs that are intuitive, simple, and delightful. Everett was one of the speakers at the WritersUA West event in Palm Springs. For a course description and registration, please...

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New Date for Mobile UA Online Seminar

Posted by on Mar 16, 2014 in Announcements |

Developing User Assistance for a Mobile World Online Workshop • April 23 • 9am – 12:00pm Pacific Time Information and Registration This half-day, online workshop is designed to provide an introduction to key topics and also to foster discussion on the best ways to design UA for this new paradigm. As the mobile market continues to expand, this is becoming the next frontier for user assistance...

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STC Mid-Atlantic Conference Approaches

Posted by on Mar 9, 2014 in Announcements |

You are invited to attend the 2014 Society for Technical Communication (STC) Mid-Atlantic Conference on Saturday, March 22, 2014 from 8:30 to 4:30. The conference will open with a keynote titled, Flexible Content and Responsive Design, by STC President, Nicky Bleiel. This will be followed by three tracks of sessions from leading members of the techcomm community, including STC Directors at Large, Bernard Aschwanden and Ben Woelk, Ellen Buttolph,...

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New Mobile UA Online Seminar

Posted by on Feb 26, 2014 in Announcements |

Developing User Assistance for a Mobile World Online Workshop • March 13 • 9am – 12:00pm Pacific Time Information and Registration This half-day, online workshop is designed to provide an introduction to key topics and also to foster discussion on the best ways to design UA for this new paradigm. As the mobile market continues to expand, this is becoming the next frontier for user assistance...

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Skills and Technologies Survey 2014

Posted by on Feb 3, 2014 in Surveys | 15 comments

Skills • Technologies • Platforms • Survey Home To All User Assistance Developers, There is no question that the software development world offers a lot of excitement and challenging work. In the area of software user assistance we are particularly challenged by having to master a wide range of disciplines. From foundation skills like writing and editing—to the coding of content—to usability testing and user interface design, we find...

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