WritersUA Central in Chicago

Posted by on Jul 27, 2015 in Announcements |

We will be hosting a user assistance get-together in Chicago, October 20-21. Registration is open with early discounted prices through the end of August. The event will feature over 20 session from 12 experienced practitioners. The event takes place at the Willis (Sears) Tower in downtown Chicago. WritersUA Central This is another stop in our revolving set of more affordable events, designed to visit different parts of the United States. The...

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Survey on Mobile User Assistance

Posted by on Jul 12, 2015 in Surveys |

The first annual Mobile User Assistance Survey is now in progress. The survey is designed to give you information drawn specifically from the user assistance community. This is the first comprehensive survey dedicated to user mobile assistance professionals. Please consider contributing your experiences. The survey consists of five multiple-choice questions. No identifying information is required. Answer as much or as little of the survey...

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Results posted for Skills & Technologies Survey 2015

Posted by on Mar 18, 2015 in Surveys |

The results are now available for the 2015 WritersUA User Assistance Skills & Technologies Survey. This annual survey asks UA professionals about the elements that make up their daily design and implementation. We looked at Skills, Technologies, and Platforms. Thank you to all who participated. Survey Results Some of the interesting items for 2015 include: Support for Mobile devices increased by 7% from last year. Over three-quarters of...

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The History of Common Icons

Posted by on Feb 26, 2015 in Articles |

I found this article about icons to be interesting.  http://blog.placeit.net/confusing-icons-history The article provides some background about the original design of these now-common icons. One of the things that doesn’t isn’t brought up the article is how people process icons. A good icon does not necessarily have to be immediately intuitive. More importantly, an icon should be easily recognizable. The first time you use an...

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Ramesh Aiyyangar, candidate for the STC Nominating Committee

Posted by on Feb 21, 2015 in Announcements |

I had the opportunity to meet, work, and socialize with Ramesh at the 2015 STC India Conference and I’m happy to be able to help him get out this message. Joe Welinske Greetings STC members! I’m Ramesh Aiyyangar, and I’m a candidate for the STC Nominating Committee. I am passionate about technical communications and STC.  My mission in life is not merely to survive, but to thrive; and to do so with some passion and compassion. I have...

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