Bellevue College Offers Usability Testing Workshop for Technical Communication

Posted by on Dec 31, 2015 in Announcements, In-person College Course |

Bellevue, WA – January 16, 23, & 30 – 10:00am to 1:00pm This course provides instruction in usability testing of print documents, websites, and help systems. Students gain experience and performance feedback while working individually to apply usability testing principles during in-class exercises and in assigned homework. The workshop takes place on three consecutive Saturdays at the Bellevue College  professional education...

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New Mobile UA Webinars Scheduled

Posted by on Dec 29, 2015 in Announcements, Webinars |

A new set of mobile user assistance webinars are on the schedule for March 15, 2016. This is a great opportunity to get a quick and easy introduction to mobile UA. Hosted by Joe Welinske, each webinar is 2.5 hrs in length and just $19.95. This includes PDF slides, a 600+ image pattern library, and access to a post-session recording. An Introduction to Mobile UA Design and Writing for Mobile...

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STC User Assistance Webinars with Joe Welinske

Posted by on Sep 21, 2015 in Announcements |

Joe Welinske is presenting a series of webinars free of charge to STC chapters in the month of September. Registration to upcoming webinars is handled through the individual chapters. Password access to recorded  videos of live webinars is available through the individual chapters.

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2014 WritersUA Tools Survey

Posted by on Aug 20, 2015 in Surveys |

The use of software tools is an important part of user assistance development. They make it possible to author, edit, and design our content. Tools are also required to transform our content into digital deliverables. Some tools are extremely robust and do many things. Others are very specialized utilities. Today, with our very diversified documentation sets, the number of tools we regularly use has become quite sizeable. This survey supplies...

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WritersUA Mobile UA Survey Results

Posted by on Aug 13, 2015 in Surveys |

Smartphones have sparked a huge, new software segment – the mobile app. This creates an important pair of questions for user assistance professionals: What is our role going forward in mobile and how can we prepare to take that on? User Assistance does have a role in supporting mobile apps. As the mobile app market continues to soar, this is becoming the next frontier for user assistance professionals. This survey is designed to capture some...

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