Skills and Technologies Survey 2014
– Technologies

Posted by on Jan 25, 2014 in Surveys, Uncategorized |

Skills • Technologies • Platforms • Survey Home The use of technologies is a defining element in the identity of software user assistance professionals. Enhancing a product’s usability requires transforming our words and ideas into digital form using a variety of technologies. In our survey we provided a list of popular user assistance technologies and asked the respondents to value the importance of those technologies in their...

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Skills and Technologies Survey 2013

Posted by on Jun 5, 2013 in Surveys, Uncategorized |

Skills • Technologies • Platforms • Survey Home To All User Assistance Developers, There is no question that the software development world offers a lot of excitement and challenging work. In the area of software user assistance we are particularly challenged by having to master a wide range of disciplines. From foundation skills like writing and editing—to the coding of content—to usability testing and user interface design, we find...

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User Assistance Salary Survey 2013

Posted by on May 22, 2013 in Surveys, Uncategorized | 5 comments

For Software User Assistance Professionals A central element of any job we hold is the compensation we receive. While compensation is only one factor in our decision to accept a position, it is how many of us keep score and the way all of us pay the bills. The WritersUA User Assistance Salary Survey provides you with detailed and comprehensive information about compensation for user assistance professionals. Our 2012 Salary Survey results were...

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2013 User Assistance Tools Survey

Posted by on Jan 14, 2013 in Articles, Surveys | 8 comments

The use of software tools is an important part of user assistance development. They make it possible to author, edit, and design our content. Tools are also required to transform our content into digital deliverables. Some tools are extremely robust and do many things. Others are very specialized utilities. Today, with our very diversified documentation sets, the number of tools we regularly use has become quite sizeable. This survey supplies...

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