User Assistance Update – 2013 May

Posted by on Jun 9, 2013 in Announcements |

Salary Survey Results Available Check out the 2013 user assistance salary information from our annual survey. WritersUA East Conference for Software User Assistance Registration is open for our next conference taking place in Newport, RI, Oct 27-29. Featuring 20+ speakers, 30+ sessions in a fast-paced, two-day format. Save an extra $50 for a price of $745 through Friday, June 7 with the promo code “745″. UA Europe...

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Mobile User Assistance Online Course

Posted by on May 24, 2013 in Announcements, Webinars | 1 comment

July 29 – August 30, 2013 Joe Welinske will teaching an online-only course through the U.C. Silicon Valley Extension. It starts the week of July 11 and goes through the week of August 17. All the coursework is done online. Register Description Smartphones have spurred the rapid emergence of a huge new software segment: the mobile application. This new field and its virtually limitless implementations present important questions for user...

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Fundamentals of Technical Writing

Posted by on May 24, 2013 in Announcements, In-person College Course |

July 29 – August 26, 2013 6:00pm-9:00pm • Bellevue, WA • Bellevue College Designed for both aspiring and experienced technical writers and editors, this course provides an introduction to the critical elements of technical writing, including audience, project design, editing, problem solving, and effective use of language and graphics. Students gain experience and performance feedback while working collaboratively to develop an...

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Usability Workshop

Posted by on May 24, 2013 in Announcements, In-person College Course |

August 3, 10, 24, 2013 9:00am-12:00pm • Bellevue, WA • Bellevue College This course provides instruction in usability testing of print documents, websites, and help systems. Students gain experience and performance feedback while working individually to apply usability testing principles during in-class exercises and in assigned homework. The course is nine hours of instruction on three Saturday mornings. Eye-tracking hardware/software is...

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Usability Workshop

Posted by on May 24, 2013 in Announcements, In-person College Course |

June 12, 19, 26, 2013 6:00pm-9:00pm • Bellevue, WA • Bellevue College This course provides instruction in usability testing of print documents, websites, and help systems. Students gain experience and performance feedback while working individually to apply usability testing principles during in-class exercises and in assigned homework. The course is nine hours of instruction on three Wednesday evenings. Eye-tracking hardware/software is...

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UA Europe 2013 • June 13-14, Manchester, UK

Posted by on May 23, 2013 in Announcements |

        The UA Europe Conference is a valuable opportunity for User Assistance professionals to update their skills and to share experiences with peers from throughout Europe.  It provides a unique update on all the latest industry trends, technical developments, and best practices in software user assistance. 20 nations were represented at last year’s conference — make sure you don’t miss out on UA Europe 2013 in...

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