Skills and Technologies Survey in Progress

Posted by on Mar 28, 2016 in Announcements, Surveys |

The annual WritersUA Skills & Technologies Survey is now in progress. The survey is designed to give you information drawn specifically from the user assistance community. Please consider contributing your experiences. The survey consists of eleven multiple-choice questions. No identifying information is required. Answer as much or as little of the survey as you choose. Results will be publicly posted on this web site. Thank you for...

Read More

UA in Budapest

Posted by on Mar 20, 2016 in Announcements, Conference Presentation |

I’m looking forward to speaking at the UA Europe conference coming up in June in Budapest. There is a great list of speakers and topics and it should be a lot of fun exploring the area. The presentations I am doing include: Concise Writing for Mobile User Assistance How to Position UA within...

Read More

Bellevue College Offers Usability Testing Workshop for Technical Communication

Posted by on Dec 31, 2015 in Announcements, In-person College Course |

Bellevue, WA – January 16, 23, & 30 – 10:00am to 1:00pm This course provides instruction in usability testing of print documents, websites, and help systems. Students gain experience and performance feedback while working individually to apply usability testing principles during in-class exercises and in assigned homework. The workshop takes place on three consecutive Saturdays at the Bellevue College  professional education...

Read More

New Mobile UA Webinars Scheduled

Posted by on Dec 29, 2015 in Announcements, Webinars |

A new set of mobile user assistance webinars are on the schedule for March 15, 2016. This is a great opportunity to get a quick and easy introduction to mobile UA. Hosted by Joe Welinske, each webinar is 2.5 hrs in length and just $19.95. This includes PDF slides, a 600+ image pattern library, and access to a post-session recording. An Introduction to Mobile UA Design and Writing for Mobile...

Read More

STC User Assistance Webinars with Joe Welinske

Posted by on Sep 21, 2015 in Announcements |

Joe Welinske is presenting a series of webinars free of charge to STC chapters in the month of September. Registration to upcoming webinars is handled through the individual chapters. Password access to recorded  videos of live webinars is available through the individual chapters.

Read More