Joe Welinske will be presenting a full-day workshop on design issues and techniques that help make websites and apps accessible for those of us with physical and situational disabilities. The event takes place May 13 at General Assembly in Seattle. The cost is just $60. Register

The second edition of Developing User Assistance for Mobile Apps was published in 2014. Here is a complimentary copy of the first two chapters from the book. The book is still available in its entirety in print or PDF. DUAMA - Installment 01

For Software User Assistance Professionals A central element of any job we hold is the compensation we receive. While compensation is only one factor in our decision to accept a position, it is how many of us keep score and the way all of us pay the bills. The WritersUA User Assistance Salary Survey provides you with detailed and comprehensive information about compensation for user assistance professionals. We hope you find these new survey...

Joe Welinske participated in a robust discussion about Adobe’s 2017 Tech Comm Suite release on TechWhirl. Al Martine and Connie Giordano produced and hosted the event.

The annual summary of authoring tools used by user assistance professionals for UA professionals The WritersUA Tools Survey is designed to give you information drawn specifically from the user assistance community. Please contribute your own information. The results will be publicly posted on the WritersUA...