cartoon of JoeJoe Welinske specializes in helping your software development effort through crafted communication. The best user experience features quality words and images in the user interface. The UX of a robust product is also enhanced through comprehensive user assistance. This includes Help, wizards, FAQs, videos and much more. For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software industry.

Joe recently published the book, Developing User Assistance for Mobile Apps. He also teaches courses for Bellevue College, the University of California, and the University of Washington. Check out the Events page for upcoming classes and industry presentations.

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Additional Info

The annual conference produced by Joe under the name of WritersUA has drawn thousands of attendees in twenty+ years. This includes representatives from 43 U.S. states, six Canadian provinces, and 23 other countries. The WritersUA Conference has been expanded around the world in cooperative efforts with other user assistance training providers. These events included the Australasian Online Documentation Conference held in Australia and the Online Help Conference – Europe.

Joe is the Program Manager for ConveyUX – the annual Seattle-based event for user experience professionals. In its first three years, ConveyUX has drawn over a thousand UX professionals together to share ideas.

Joe was the publisher and managing editor of the Online Help Journal. This publication was founded as the printed WinHelp Journal in 1994 to provide subscribers with the latest news and techniques concerning professional Help system development. Joe has also taught at the University of Washington in the Department of Technical Communication, the University of Santa Cruz, and Bellevue Community College. He regularly provides featured talks at chapters of the Society for Technical Communication. Joe served two terms as President of the Puget Sound Chapter of STC. He served as Membership Director for the Puget Sound Chapter of the Usability Professionals Association.

Together with Scott Boggan and David Farkas, Joe authored two editions of the popular and pioneering book Developing Online Help for Windows 95. Joe also makes regular contributions to a variety of publications. Developing HTML Help appeared in the November 1997 issue of PC Magazine. “Beyond Help,” his article from the April 1995 issue of WINDOWS Magazine, gave a comprehensive introduction to Windows Help development.

Joe received a B.S. in Industrial Engineering from the University of Illinois in 1981, and a M.S. in Adult Instructional Management from Loyola University in 1987. In his spare time he likes to travel and write.

Summary
Name
Joe Welinske
Website
Job Title
User Assistance Evangelist
Company
WritersUA
Address
PO Box 289,Vashon, WA 98070